1. Introduction and Scope

Websytex Digital Private Limited ("we", "us", "our") is deeply committed to ensuring the security and protection of the personal information that we process. This Data Protection Policy outlines our approach to data security, privacy compliance, and our responsibilities toward our clients, partners, and employees.

This policy applies to all personal data processed by our agency, regardless of the media on which that data is stored or whether it relates to past or present employees, workers, customers, clients, or supplier contacts. We adhere strictly to applicable Indian data protection laws, including the Digital Personal Data Protection Act (DPDP Act), and international best practices.

2. Data Protection Principles

Whenever we collect, store, or process personal data in the course of providing web design, development, and digital marketing services, we strictly adhere to the following core principles:

• Lawfulness, Fairness, and Transparency: Data is processed lawfully, fairly, and in a transparent manner in relation to the data subject.
• Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
• Data Minimisation: We collect only the data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
• Accuracy: We take every reasonable step to ensure that personal data is accurate and, where necessary, kept up to date.
• Storage Limitation: Data is kept in a form which permits identification of data subjects for no longer than is necessary.

3. Data Security Measures

Websytex Digital Private Limited employs robust organizational and technical measures to protect personal and client data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

• Access Control: Access to personal and client project data is strictly limited to authorized personnel who require it to perform their duties (e.g., assigned developers, account managers).
• Encryption & Secure Protocols: We utilize SSL/TLS encryption for data in transit and employ secure, encrypted database environments for data at rest where applicable.
• Regular Audits: Our systems, networks, and hosting environments undergo regular security audits and vulnerability assessments to proactively identify and mitigate risks.
• Workstation Security: All company devices and workstations are protected by enterprise-grade antivirus software, firewalls, and mandatory password/biometric access controls.

4. Data Subject Rights

We respect your rights regarding your personal data. Under applicable data protection frameworks, individuals have the right to:

• Request access to the personal data we hold about them.
• Request correction of inaccurate or incomplete personal data.
• Request the erasure of their personal data ("Right to be Forgotten") when it is no longer necessary for the purpose it was collected.
• Object to or request the restriction of the processing of their personal data under specific circumstances.
• Request data portability to transfer their data to another service provider.

5. Data Breach Management

In the unlikely event of a suspected data security breach, Websytex Digital Private Limited has a comprehensive incident response plan in place. If a breach involving personal data is detected that poses a risk to the rights and freedoms of individuals, we will:

• Immediately take steps to contain the breach and secure affected systems.
• Notify the relevant regulatory authorities without undue delay as required by law.
• Communicate directly with the affected clients or individuals, providing details of the breach, the potential risks, and the mitigation steps taken.

6. Contact Information

If you have any questions about this Data Protection Policy, wish to report a security concern, or want to exercise your data rights, please contact our Data Protection Officer / Security Team at:

Websytex Digital Private Limited
Siliguri, West Bengal, India
Phone: +91 800 1000 205 | +91 800 1000 305
Email: support@websytex.com | websytexdigital@gmail.com